Pandora Enterprise

1. Business Profile

Business Name *

Website

Enter full URL including https:// (e.g. https://example.com)

About Us

✨ USP & General Info

💡 Tip: Add your Unique Selling Points (USPs), policies, shipping info, or any other FAQ-worthy details here.

❓ Top 5 FAQs

Add your most common questions and answers. Format: Question? | Answer

Welcome Message

Quick Start Questions

Language

📞 Contact Information

Contact Email

⚡ Λάβετε email σε πραγματικό χρόνο κάθε φορά που ένας επισκέπτης αφήνει τα στοιχεία του — μην χάσετε ποτέ ένα lead! (GROW & PRO)

Contact Phone

Address

Working Hours

Social Links

2. Bot Type

💬 Q&A Bot

Answer questions

📅 Booking

Schedule appointments

🛒 Sales

Sell products

Provider

Book a Call Link

Services (up to 10)

📌 Required: name, category, price • Optional: duration, description, url

✅ 0/10 services

💡 Tips:

• category: Group similar services (e.g. "Hair", "Spa", "Dental") - users can browse/filter by category in chat
• url: Use your booking page URL so the bot can redirect customers to book
• description: Keep it SHORT (max 200 chars) - chat isn't ideal for long text
• duration: Use format like "30min", "1h", "1.5h"

🏆 Best Sellers by Category (up to 10)

📌 Required: name, category, price • Optional: description, url

✅ 0/10 products

💡 What are Best Sellers?

• Teaser recommendations: These products are shown as "💡 Μήπως σας ενδιαφέρει;" while AI searches your full catalog
• category: Add 1-2 best sellers per category (e.g. "Smartphones", "Laptops") for quick recommendations
• url: Product page URL for direct checkout
• Full catalog: For AI-powered search across ALL products, use the eSHOP plan with File Search Store

3. Plan

🆓 FREE

10 products/services

• Q&A Chatbot

• Website Widget

• No checkout links

📈 GROW

50 products/services

€49/month

14 days FREE

• Direct checkout links

• Product Carousel

• Lead email notifications

⭐ PRO

100 products/services

€99/month

• All GROW features

• WhatsApp/FB/Instagram

• CRM Integration

🛍️ eSHOP

UNLIMITED

€149/month

• All PRO features

• Unlimited products/services

• Custom bot rollout

✅ Q&A chatbot with up to 10 products/services

✅ Website embed widget

⚠️ No checkout links, carousel, or lead notifications

💳 €49/month

🎉 14-day FREE trial

Up to 50 products/services + Unlimited clicks

✅ Direct checkout links

✅ Product Carousel with images

✅ Lead notifications via email

✅ Click tracking & analytics

✅ Service Support: "Where is my order?"

💳 €99/month

100 products/services + WhatsApp/FB/Instagram

Custom Bot Name

⚠️ Avoid dots (.) in the name for best avatar display

Custom Avatar URL (optional)

256x256px recommended. Leave empty for auto-generated avatar.

🎨 Chat Bubble Color

Choose a color for your chat bubble widget

🏷️ Product Banner

Show a "Pandora answers" banner on product pages so customers can ask about the product they're viewing.

Enable Product Banner

Banner Title (optional)

Custom banner heading. Leave empty for default based on language.

Custom Starter Buttons (optional)

Pipe-separated button labels. Leave empty for defaults.

⚡

Auto-inject Banner

Automatically appears on product pages that have JSON-LD structured data (WooCommerce, Shopify, Magento, OpenCart). No code changes needed.

How it works

Detects product info from JSON-LD on the page
Injects banner below product description
Customer clicks → chat opens with product context

Custom Placement Selector (optional)

CSS selector to control where the banner appears. Leave empty for auto-detection.

📋

Embeddable Banner

Copy & paste an iframe snippet into any website. Works without JSON-LD. Pass product info via URL parameters.

Embed code

Loading...

💡 Customizable URL parameters:

`title`	Banner heading (default: "Η Πανδώρα απαντάει")
`starters`	Button labels, pipe-separated (e.g. `Ρωτήστε μας\|Δείτε προσφορές`)
`sku`	Product SKU — enables product-specific answers (optional)
`name`	Product name (optional)
`price`	Product price (optional)
`url`	Product page URL (optional)

Without sku, the banner works as a general chat prompt — great for homepages, landing pages, or category pages.

🔗 CRM Integration

Save leads directly to your CRM when visitors provide contact info

CRM Type

GHL API Key

GHL Location ID

💡 No CRM yet?

We can set up the perfect CRM for your business!

📅 Book 15-min Setup Call

📱 Extra Channels

Connect your AI assistant to WhatsApp, Instagram & Facebook via WATI

🔌 WATI Integration

Supports: 💬 WhatsApp 📸 Instagram 📘 Facebook

WATI API Token

WATI Dashboard → Settings → API Tokens

WATI API Endpoint

Your WATI server URL with tenant ID

WhatsApp Business Number

Your WATI WhatsApp number (for reference)

📋 Setup Instructions:

Save this form to get your unique webhook URL
In WATI Dashboard, go to Settings → Webhooks
Add webhook URL: Save form first to generate URL
Connect Instagram & Facebook in WATI Dashboard → Channels

✅ Your unique webhook URL is ready! Copy it to WATI.

👤 Live Agent Support

Connect customers with a live agent via WhatsApp

🤝 Live Agent Handoff

Mode

📱 WhatsApp

Messages to your mobile

👥 Team (WATI)

Shared inbox for multiple agents

📱 Agent WhatsApp Number

The number that will receive customer messages

👥 Team mode uses the WATI account configured above. Messages will appear in your WATI inbox for your entire team.

Make sure you have enabled WATI in the settings above.

🕐 Working Hours

📅 Working Days

⏰ Timeout (seconds)

Wait time before bot resumes

📧 Offline Email

💬 Show Handoff Button in Chat

Button text shown to customers

Even without a button, customers can request an agent by typing naturally (AI detects intent)

📋 WATI Webhook Setup:

Approve template new_customer_handoff in WATI
Template parameters: {1} = shop name, {2} = customer message
Add webhook URL: https://salesbot.pandorabot.io/handoff/wati/webhook

🎧 Service Support

Help customers track orders with AI-powered support

📦 Order Support

Starter Button Text

This button appears in chat for customers

📁 Upload Your Orders

Upload your orders file (CSV/Excel) to your dedicated folder:

Save config to get your folder link

Files sync automatically to power AI responses

Custom Instructions

How should the bot handle order inquiries?

💳 €149/month

Unlimited products/services + Custom bot rollout

✅ All PRO features included

🚀 Custom bot rollout for increased speed/efficiency

♾️ Unlimited products & services

Custom Bot Name

⚠️ Avoid dots (.) in the name for best avatar display

Custom Avatar URL (optional)

256x256px recommended. Leave empty for auto-generated avatar.

🎨 Chat Bubble Color

Choose a color for your chat bubble widget

🏷️ Product Banner

Show a "Pandora answers" banner on product pages so customers can ask about the product they're viewing.

Enable Product Banner

Banner Title (optional)

Custom banner heading. Leave empty for default based on language.

Custom Starter Buttons (optional)

Pipe-separated button labels. Leave empty for defaults.

⚡

Auto-inject Banner

Automatically appears on product pages with JSON-LD structured data (WooCommerce, Shopify, Magento, OpenCart). Zero code changes.

How it works

Detects product info from JSON-LD on the page
Injects banner below product description
Customer clicks → chat opens with product context

Custom Placement Selector (optional)

CSS selector to control where the banner appears. Leave empty for auto-detection.

📋

Embeddable Banner

Copy & paste an iframe snippet into any website. Works without JSON-LD. Pass product info via URL parameters.

Embed code

Loading...

💡 Customizable URL parameters:

`title`	Banner heading (default: "Η Πανδώρα απαντάει")
`starters`	Button labels, pipe-separated (e.g. `Ρωτήστε μας\|Δείτε προσφορές`)
`sku`	Product SKU — enables product-specific answers (optional)
`name`	Product name (optional)
`price`	Product price (optional)
`url`	Product page URL (optional)

Without sku, the banner works as a general chat prompt — great for homepages, landing pages, or category pages.

🔗 CRM Integration

Save leads directly to your CRM when visitors provide contact info

CRM Type

GHL API Key

GHL Location ID

💡 No CRM yet?

We can set up the perfect CRM for your business!

📅 Book 15-min Setup Call

🔍 AI Product Search

Enable AI Product Search

Connect to AI-powered product search for smart recommendations

Product images database (provided by admin)

Toggle on to enable intelligent product discovery

📱 Extra Channels

Connect your AI assistant to WhatsApp, Instagram & Facebook via WATI

🔌 WATI Integration

Supports: 💬 WhatsApp 📸 Instagram 📘 Facebook

WATI API Token

WATI Dashboard → Settings → API Tokens

WATI API Endpoint

Your WATI server URL with tenant ID

WhatsApp Business Number

Your WATI WhatsApp number (for reference)

📋 Setup Instructions:

Save this form to get your unique webhook URL
In WATI Dashboard, go to Settings → Webhooks
Add webhook URL: Save form first to generate URL
Connect Instagram & Facebook in WATI Dashboard → Channels

✅ Your unique webhook URL is ready! Copy it to WATI.

👤 Live Agent Support

Connect customers with a live agent via WhatsApp

🤝 Live Agent Handoff

Mode

📱 WhatsApp

Messages to your mobile

👥 Team (WATI)

Shared inbox for multiple agents

📱 Agent WhatsApp Number

The number that will receive customer messages

👥 Team mode uses the WATI account configured above.

🕐 Working Hours

📅 Working Days

⏰ Timeout (seconds)

📧 Offline Email

💬 Show Handoff Button in Chat

Button text shown to customers

Even without a button, customers can request an agent by typing naturally (AI detects intent)

🎧 Service Support

Help customers track orders with AI-powered support

📦 Order Support

Starter Button Text

This button appears in chat for customers

📁 Upload Your Orders

Upload your orders file (CSV/Excel) to your dedicated folder:

Save config to get your folder link

Files sync automatically to power AI responses

Custom Instructions

How should the bot handle order inquiries?

4. Deploy

🔗 Bot Link

Direct link to your bot. Share on social media or email.

🏷️ Product Banner

Embeddable banner iframe. Customize with URL params: title, starters (pipe-separated), sku, name, price, url. Without sku, works as a general chat prompt.

💻 Embed

Iframe embed. Paste this code in your website HTML.

💬 Standalone Bubble

Floating chat button. Hosted on our domain.

🌐 Custom Domain Bubble PRO - Your branding

Host the chat widget on your own subdomain (e.g., chat.yoursite.com) for first-party cookies and better privacy.

Step 1: Enter Your Subdomain

Step 2: Add DNS Records

Go to your domain registrar (GoDaddy, Namecheap, Cloudflare, etc.) and add these DNS records:

CNAME chat → proxy.chatpandorabot.com

TXT Will appear after requesting domain (if needed)

⏱️ DNS changes can take 1-30 minutes to propagate. Click "Check Status" to verify.

Step 3: Copy Embed Code

Once status is Active, paste this code on your website:

✨ Why Custom Domain?

✅ Works in Safari - First-party cookies bypass tracking prevention
✅ Your branding - Users see chat.yourcompany.com
✅ Session isolation - Each site has separate chat sessions
✅ GDPR friendly - Data stays on your subdomain